My partner and I have been patients of El Paseo Dental Care for a year and a half, and I will say I'm quite selective with my dentists and have been to a decent number of really good and expensive ones, but I am truly, honest-to-god impressed as hell by this dental office.I just read that Dr. Le apparently went to University of the Pacific School of Dentistry, one of if not the best and most expensive dental schools in the US, and I am really not surprised. He is definitely crème of the crop.The office is beautiful with modern equipment, and everything is clean clean clean! They take most insurance, and when I lost my great coverage, since I was already a patient they were very flexible on pricing so that I could get taken care of. Really excellent customer service.One thing you will notice immediately is how both professional and warm the staff are (the main receptionist remembered my husband and I and asked about a move we talked about previously, even after we hadn't seen her for a YEAR!). You can really tell that they all are very happy with their jobs and work well together, as it's always a relaxed and cheerful atmosphere and everything is handled very smoothly. But the real star of the show is Dr. Le himself. He has a wonderfully warm, quiet, patient, and attentive presence that immediately puts you at ease.I came in initially for a check/cleaning and Dr. Le was very thorough in pointing out exactly what he was seeing as he was seeing it: all the little areas you have that might be cavities, areas that are cavities but don't need immediate attention, ones that definitely need attention, areas where your bite misaligns, etc. I had one large and 3 small cavities to be filled. For the deep one at some point I had a slight twinge of pain, and he picked up on my tiny wince and immediately took everything out of my mouth and asked if I was okay and wanted more anesthetic. I've had other dentists keep working through and/or wait for me to say something, but he pays very close attention and clearly isn't working on autopilot.Also, when he's knuckle deep in your mouth scraping away, sometime he'll start singing or humming very peacefully and quietly to himself while he works. It is really, really pleasant, and along with his bedside manner and general demeanor it manages to turn an otherwise unpleasant trip to the dentist into a chance to relax into their comfy chairs and be paid very close attention to by someone who clearly has your best interest at heart. IMO, this office is epitomizes what healthcare should be like.They also really have a good system for their appointments. They can always schedule me for 1-3 days from when I call, and they have been able to reliably do same-day appts when I need it, even if I call at 12pm! Never had to wait till next week like in some offices.My only complaints with the entire experience would be that the chairs in the waiting room aren't super comfy so it would be nice if they had a big soft couch or something too, and sometimes I come in early when I'm tired, grumpy and don't feel like talking but they're so friendly and enthusiastic it's a little jarring. If I don't respond with equal friendliness they never push it, I just feel bad because they are so nice.Also I should probably mention the most important part, which is that they have like 8 flavors of polishing paste for you to choose from. Talk about service!
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